Frequently Asked Questions
Clear answers for families beginning their research. Policies marked as placeholders should be updated with confirmed details.
We provide residential and daily elder-care support, including assistance with everyday living, companionship, meals, and a comfortable environment. Exact service details can be confirmed during inquiry.
We are based in the Udawalawe area and welcome families from nearby regions across Sri Lanka, including Embilipitiya, Ratnapura, Hambantota, Monaragala, Kandy, Colombo, and surrounding areas. Please contact us for visiting details.
Suitability depends on individual needs and available support. Please contact us with details about your loved one so we can guide you honestly. [Editable policy placeholder]
Typically: a place to live, daily assistance, meals, companionship, and routines. Confirm current inclusions when you inquire.
Family connection matters. Visiting arrangements should be confirmed directly with NDS Elders Care. [Editable visiting policy placeholder]
Through visits, phone/WhatsApp (when configured), and agreed update preferences.
Meal support is part of our care focus. Specific menus and arrangements can be discussed during inquiry.
Yes - assistance with everyday activities is a core part of our support offering.
We aim to offer gentle recreational and social opportunities suited to interest and energy.
Contact us via the form, email, phone, or WhatsApp. Share preferred times and we will advise availability.
Use the Contact page. Add real email, phone, and WhatsApp values in js/config.js.
Dignity, daily support, environment, communication, and clarity about what is - and is not - included. See our blog guides for deeper checklists.
Your name, contact details, a short summary of your loved one’s daily needs, and your main questions.